Terms of Service

You must be at least 18 years old to create and use a BMC account unless BMC expressly introduces a separately authorized service for younger users. You may not misrepresent your age or identity.

BMC is a mental-health, wellness, social-support, self-help, educational, community, and technology platform. Features may change, be added, restricted, suspended, or removed over time.

Unless BMC expressly states otherwise for a specific regulated feature and has obtained all required regulatory approvals, BMC is not a medical device and does not diagnose, treat, cure, or prevent any disease or medical condition.

Do not delay or disregard professional medical advice because of information received through BMC.

BMC is not an emergency response service. If you or another person is in immediate danger, contact local emergency services immediately.

Inclusion of a professional on BMC does not constitute a guarantee of qualifications, suitability, diagnosis, treatment, availability, or outcomes. Professional-client relationships may be governed by separate agreements.

AI systems can make mistakes. You must not treat BMC AI as a doctor, psychiatrist, psychologist, licensed therapist, emergency responder, lawyer, financial adviser, or other licensed professional.

You are responsible for your login credentials, device access, activity through your account, and promptly notifying BMC of suspected unauthorized access. You may not sell or transfer your personal account without BMC authorization.

BMC does not receive your Google password.

You retain ownership of the intellectual-property rights you hold in your User Content. You grant BMC a worldwide, non-exclusive, royalty-free license to host, store, process, and display that content solely as reasonably necessary to operate the Service. You must have the necessary rights to anything you upload.

BMC is intended to provide a safe and supportive environment. Prohibited content includes illegal activity, violence and threats, terrorism, child sexual exploitation, sexual exploitation, non-consensual intimate imagery, pornographic content, harassment, hate, encouragement of self-harm, fraud, spam, malware, privacy violations, intellectual-property infringement, manipulation of platform metrics, harmful medical misinformation, and unauthorized commercial activity.

BMC may report suspected child sexual exploitation to appropriate authorities. Supportive discussions about recovery or seeking help may be permitted.

Discussion of difficult experiences is not automatically prohibited. BMC may intervene where content encourages self-harm, provides dangerous instructions, or otherwise creates a substantial safety risk.

Submitting a report does not guarantee removal. Knowingly making repeated false or abusive reports may itself violate these Terms.

Attempting to circumvent another user’s block may result in account restrictions.

BMC may review, restrict, label, remove, or disable User Content when we reasonably believe it violates these Terms, applicable law, or presents a safety risk. No moderation system is perfect.

BMC may warn, restrict, suspend, or permanently disable accounts. Severe violations may result in immediate termination without prior warning.

Where practicable, users may appeal certain moderation or enforcement decisions. Repeated abuse of the appeal process may result in restrictions.

Users must not use messaging to harass, threaten, spam, scam, circumvent blocks, or exploit others.

“Anonymous” does not necessarily mean BMC has no technical ability to associate content with an account. Anonymous posting must not be used to harass, threaten, defame, impersonate, or abuse others.

BMC may remove communities, replace administrators, or restrict groups where necessary for safety, legal compliance, or enforcement of these Terms.

Unless explicitly approved as a regulated medical function, wearable features are intended for general wellness. Do not use BMC wearable measurements as the sole basis for medical decisions.

BMC does not guarantee compatibility with every wearable, phone, or operating-system version.

Discontinue an activity and seek professional assistance if it causes significant distress or concerning physical symptoms.

Recommendations are not guarantees of effectiveness or suitability.

Except for User Content and third-party content, BMC owns or licenses the Service’s intellectual property. You may not copy, reverse engineer, or exploit protected BMC materials except where expressly permitted.

These Terms do not give users permission to use BMC branding in a manner that suggests sponsorship or endorsement without authorization.

Complaints may be sent to legal@bmc-app.com. Repeated infringement may result in account termination.

BMC’s collection and handling of personal information is described in our Privacy Policy.

Deleting the BMC application from a device does not automatically delete the BMC account. Use the in-app deletion option or the account deletion page.

Prices and payment terms will be displayed before a transaction is completed. Google Play purchases may also be governed by Google’s payment terms.

Where a subscription is purchased through Google Play, users may manage or cancel it through their Google Play account.

Nothing in these Terms removes consumer rights that cannot legally be waived.

BMC may remove illegal, counterfeit, dangerous, or fraudulent listings.

Users may manage optional notification permissions through application or device settings. Certain security communications may still be necessary.

Third-party services may be subject to their own terms and privacy policies.

A link does not necessarily constitute BMC endorsement.

You may not circumvent security controls, introduce malware, scrape BMC contrary to applicable restrictions, access another user’s account, or interfere with normal BMC operation. Authorized security researchers should contact security@bmc-app.com.

BMC does not guarantee uninterrupted availability.

BMC may modify, discontinue, or replace features where reasonably necessary.

Beta functionality should not be relied upon for critical health, emergency, financial, or other high-impact decisions.

You authorize BMC to use voluntary feedback without obligation to compensate you.

To the maximum extent permitted by law, BMC is provided on an “as available” and “as is” basis. Nothing in this section excludes warranties that cannot lawfully be excluded.

To the maximum extent permitted by law, BMC will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages. Statutory consumer rights remain unaffected.

You are responsible for your use of BMC, content you publish, compliance with law, and seeking professional assistance where appropriate.

To the extent permitted by law, you agree to indemnify BMC against reasonable losses resulting from your unlawful use of BMC or violation of these Terms. This provision does not apply where prohibited by consumer law.

You may stop using BMC at any time. BMC may suspend or terminate access for serious violations, fraud, security threats, illegal activity, or material risk to users.

When an account is terminated, the right to access BMC ends. Provisions intended to survive termination remain effective.

The “Last Updated” date indicates the most recent revision. For material changes, BMC may provide notice through the app, website, or email.

These Terms are governed by the laws of the Republic of Kenya, without prejudice to mandatory consumer-protection rights that may apply where a user resides.

Contact legal@bmc-app.com first. Nothing in these Terms prevents a user from exercising rights under mandatory consumer or data-protection law.

If a provision is found invalid, the remaining provisions continue in effect.

Failure to enforce a provision does not permanently waive BMC’s right to enforce it later.

Users may not transfer their rights without BMC’s consent. BMC may transfer its rights as part of a lawful merger, acquisition, or transfer of the Service.

These Terms, together with the Privacy Policy, Community Guidelines, and any additional feature terms, constitute the agreement between you and BMC.

Organisation

BMC

Developer

Noxartech Solution

Website

bmc-app.com

Support

support@bmc-app.com

Privacy

privacy@bmc-app.com

Legal

legal@bmc-app.com

Security

security@bmc-app.com

Country

Kenya

By creating a BMC account or continuing to use BMC after being presented with these Terms, you confirm that you have read, understood, and agreed to these Terms and the BMC Privacy Policy.